Returns

Return Policy

Effective Date: 10/12/2023

Welcome to Sleven Shop ("we," "us," or
"our"). We appreciate your business and want to ensure that you have
a clear understanding of our return policy. Please read this policy carefully,
as we currently have a "No Return" policy in place.

1. No Return Policy

At Sleven Shop, we stand behind the quality of our products
and make every effort to provide accurate descriptions, images, and information
about our products on our website. We are committed to delivering products that
meet or exceed your expectations. However, we do not accept returns or provide
refunds for any reason, except as required by law.

2. Exceptions

In the rare event that you receive a damaged or defective
product, please contact our Customer Support team within 3 days of receiving
your order. We may offer a replacement or a refund for the damaged or defective
product at our sole discretion. To be eligible for a return or refund under
this exception, the product must be unused and in its original packaging.

3. Contacting Customer Support

If you believe your product qualifies for a return or refund
under the exceptions outlined above, please contact our Customer Support team
at info.slevenshop@gmail.com with the following information:

Our Customer Support team will review your request and
respond as soon as possible.

4. Lost or Stolen Packages

We are not responsible for packages that are lost or stolen
after they have been marked as "Delivered" by the shipping carrier.
If you believe your package has been lost or stolen, please contact the
shipping carrier directly to file a claim.

5. Legal Rights

This "No Return" policy does not affect any legal
rights you may have under applicable consumer protection laws. If you have any
questions about your legal rights, please consult the laws of your
jurisdiction.

6. Changes to the Return Policy

We may update or modify this return policy at any time
without notice. Please check this page periodically for any changes. Your continued
use of our website constitutes your acceptance of the current return policy.

If you have any questions or concerns about our return
policy, please contact us at info.slevenshop@gmail.com.

  • Thank you for choosing Sleven Shop. We are committed to providing
    you with quality products and excellent service, and we appreciate your
    understanding of our return policy.